Premium Virtual Assistant Services · Philippines

Protecting Founders' Time
and Freedom.
Moving Businesses Forward.EL CLIENTE SOLUTIONS

World-class Filipino virtual assistants for inbound support, executive assistance, project management, chat support, and admin. at up to 70% less than local hiring costs.

Book Your Free Discovery Call Explore Services
70%
Cost Savings
24/7
Availability
48hr
VA Placement
98%
Client Retention
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Inbound Call Handling Inbound Support Live Chat Support Executive Assistant Project Management Admin Support Calendar Management Email Management Customer Support Data Entry Inbound Call Handling Inbound Support Live Chat Support Executive Assistant Project Management Admin Support Calendar Management Email Management
Built for long-term partnerships
Vetted & trained VAs
Western timezone coverage
Dedicated account manager
48-hour replacement guarantee

What We Do

VA Services Built
for Growth

From your first customer call to your executive's packed calendar, El Cliente Solutions provides skilled Filipino virtual assistants who integrate seamlessly into your team. delivering exceptional support at a fraction of the cost.

01
📞

Founders Support Desk

Call Handling · Inbound Call Handling

End-to-end handling of customer communication, follow-ups, confirmations, and feedback. Designed to protect revenue, improve retention, and remove founders from day-to-day conversations.

Inbound Calling
Customer Support
Inquiry Response
Information Assistance
Issue Routing
Daily or Weekly Inquiry Reports
Customer Inquiry Handling
Onboarding Support
Skills Assessment + Interview
Weekly Performance & Inquiry Monitoring
Increased Support Coverage
Escalation Handling & Coordination
Order Confirmation Calls
Status Updates
Customer Coordination
Survey Distribution
Feedback Collection
Data Organization
Follow-Up Requests
Hire VA →
02
💬

Founders Real-Time Chat Operations

Live Chat Support

Live chat, order processing, and help desk workflows, fully managed so founders stay out of daily conversations.

Real-Time Chat Handling
Customer Assistance Chat Support
Inquiry Management Chat Support
Response Tracking Chat Support
Daily or Weekly Chat Reports
Order Entry & Verification
Inventory Coordination
Ticket Handling & Response
Issue Troubleshooting Chat Support
Multi-Channel Chat Support
Status Tracking & Updates
Monitoring Chat Support
Hire VA →
03
📋

Founders Admin Operations

Admin Support VA

We manage inboxes, calendars, scheduling, and data systems so founders operate with clarity, not constant interruptions.

Email Management
Calendar Management
Daily Admin Support
Task Organization & Follow-through
Documentation and Light Reporting
Booking Management
Client Coordination
Calendar Organization
Follow-Ups & Scheduling
Follow-Ups & Reports
Real-time Database Updates
Accurate Data Entry Across Spreadsheets, Documents, CRMs
Organization & Categorized
Data Clean-Up
Regular Summary Reports
Hire VA →
04
🎯

Founders Virtual Event Operations

Virtual Event Coordinator

From planning to execution, we coordinate your online events end-to-end, so founders show up, deliver, and leave the rest to us.

Event Planning & Strategy
  • Event concept & theme development
  • Event timeline & schedule creation
  • Budget planning & tracking
  • Venue/platform research & recommendations
  • Event brief & proposal preparation
Virtual Event Setup
  • Setting up Zoom, Teams, Google Meet, Hopin
  • Registration page creation & management
  • Webinar & online conference setup
  • Virtual meeting room configuration
  • Tech rehearsal & dry run coordination
Marketing & Promotion
  • Event announcement & invitations
  • Social media event promotion
  • Email campaign for event promotion
  • Creating event landing pages
  • RSVP tracking & management
Speaker & Guest Management
  • Speaker coordination & scheduling
  • Guest list management
  • Sending confirmations & reminders
  • Preparing speaker briefs & rundowns
  • Handling attendee inquiries
Event Day Coordination
  • Live event monitoring & support
  • Managing attendee check-ins
  • Moderating Q&A & chat
  • Technical support coordination
  • Keeping event on schedule & on time
Post Event Support
  • Sending thank you emails & follow ups
  • Gathering attendee feedback & surveys
  • Event recording distribution
  • Post event report & summary
  • Leads & attendee data organization
All Falls Under Virtual Event Support
  • Restaurant reservation & booking management
  • Venue sourcing & booking coordination
  • Catering coordination & menu planning
  • Guest seating & table arrangement planning
  • Event hosting support & run of show preparation
  • On-site logistics coordination (done virtually)
  • Hotel & accommodation booking for guests/speakers
  • Transportation & travel arrangement coordination
  • Vendor sourcing & management
  • Corporate dinner & private event coordination
Hire VA →
05
🗂️

Founders Project Continuity Management

Project Management Support

We coordinate quality, communication, and timelines so delivery stays on track, without founders chasing updates.

Task & Process Review
Quality Monitoring
Documentation Audits
Feedback Coordination
Quality Reports
Message Handling & Response
Client Coordination
Communication Tracking
Inquiry Routing
Remote Onsite Supervision
Scheduling & Tracking
Deadline Management
Team Coordination
Progress Monitoring
Hire VA →
06
🗓️

Founders Executive Support Operation

Executive Assistant VA

We manage calendars, communications, and personal execution so founders operate with clarity and not constant interruptions.

Meeting Scheduling & Coordination
Agenda Preparation
Meeting Reminders
Documentation Support
Minutes & Action Items
Weekly or Monthly Meeting Reports
Personal Scheduling
Task Coordination
Errand Assistance
Digital Organization
Personal Communication
Inbox Organization
Message Response
Communication Prioritization
Follow-Ups
Hire VA →
07
🧾

Founders Financial Operations

Accounting & Bookkeeping VA

We manage your numbers, records, and financial admin so founders always have a clear picture of their business, without touching a spreadsheet.

Invoicing & Billing
  • Creating & sending invoices to clients
  • Following up on unpaid invoices
  • Processing payments & receipts
  • Purchase order management
Financial Reporting
  • Monthly/weekly financial summaries
  • Profit & loss statements
  • Cash flow reports
  • Budget tracking & monitoring
Payroll Support
  • Payroll processing & calculations
  • Tracking employee hours & attendance
  • Payslip preparation
Basic Bookkeeping
  • Recording daily financial transactions
  • Maintaining accurate books & records
  • Chart of accounts setup & management
  • General ledger maintenance
  • Journal entry preparation
Accounts Payable
  • Recording & tracking bills
  • Vendor invoice management
  • Payment scheduling & processing
  • Supplier statement reconciliation
  • Expense report processing
Accounts Receivable
  • Creating & sending invoices
  • Recording customer payments
  • Following up on overdue invoices
  • Customer statement preparation
  • Aging reports management
Organization & Cleanup
  • Catching up on backlogged books
  • Books cleanup & correction
  • Receipt & document organization
  • Cloud-based file management
  • Preparing books for accountant/CPA review
Hire VA →
08

Founders Custom VA Solutions

Bespoke Support Packages

Need something specific? We build bespoke VA support packages tailored to your industry and business needs. including online tutoring support and trainer assistance.

✦ VA Team Pod

A fully anchored team of 10 full-time VAs. covering calls, chat, admin, project management, and executive support. all under one flat weekly rate. Fully customizable to your exact service mix.

$3,200 / week · All services included

Already have your systems and SOPs in place? Go Enterprise → and hand over execution to a fully managed VA team built around how your business already works.

View Team Pod & Enterprise →

By The Numbers

The Philippines is the world's #1 VA hub. and El Cliente Solutions gives you the best of it, with a white-glove experience that larger firms can't match.

70%
Average Cost Savings
2nd
English Proficiency in Asia
48h
Average Placement Time
$38B
PH BPO Industry 2024

El Cliente Solutions is a trusted provider of virtual assistant and remote staffing services based in the Philippines. We support entrepreneurs, startups, and growing businesses by supplying dedicated Filipino remote staff to handle essential tasks such as Customer Support, Chat Support, administrative support, inbox and calendar management, and scheduling.


Our goal is simple: to free up your time so you can focus on growing your business. With reliability, simplified insights, and efficiency at the core of our work, El Cliente Solutions delivers dependable behind-the-scenes support you can trust.

Why El Cliente

The Premium
Difference

  • Rigorously Vetted VAs

    Every VA goes through multi-stage screening for communication, technical skills, and cultural alignment with your market before joining your team.

  • White-Glove Onboarding

    We don't just send you a VA and disappear. Our team manages the entire onboarding, training alignment, and first 30 days of integration.

  • Dedicated Account Manager

    You'll always have a direct point of contact. someone who knows your business and ensures your VA is performing at the highest level.

  • Scale Up or Down Freely

    Add VAs as you grow. Adjust hours during quiet periods. No penalties, no red tape. just flexible support that moves with your business.

  • 48-Hour Replacement Guarantee

    If you ever need to replace your VA, we move fast. A pre-vetted replacement is ready within 48 hours at no extra charge to you.


How It Works

Up & Running in
4 Simple Steps

01

Discovery Call

We learn about your business, pain points, and the type of VA support you need. in a free 30-minute consultation.

02

VA Matching

Within 48 hours, your pre-vetted VA is ready to onboard. fully matched to your requirements, industry, and timezone. No interviews needed.

03

Onboarding

Your VA joins your tools, workflows, and team. Our onboarding specialist ensures a seamless integration from day one.

04

Scale & Grow

Monitor performance via regular reports. Add more VAs as your business grows. Includes a 48-hour replacement guarantee. no extra charge if you ever need to switch.


Transparent Pricing

Simple Plans,
Exceptional Value

No hidden fees. No complicated contracts. Just world-class VA support and a partnership built to grow with your business.

Founders Support Desk. Inbound Call Handling

Starter

Essential VA

Inbound Call Handling
20 hours / week
Rate: $10/hr
$200
per week
  • Customer inquiry handling
  • Customer assistance & follow-ups
  • Candidate sourcing & screening
  • Skills assessment + interview
  • Onboarding support
  • Weekly performance & inquiry monitoring
Get Started
Professional

Full-Time VA

Inbound Call Handling
40 hours / week (Full-Time)
Rate: $10/hr
$400
per week
  • Full inquiry coverage
  • High-volume inquiry management
  • Escalation handling & coordination
  • Dedicated account assistance
  • Fast-track replacement if needed
Get Started

Founders Real-Time Chat Operations. Live Chat Support

Starter

Essential VA

Live Chat Support
20 hours / week
Rate: $10/hr
$200
per week
  • Live chat handling
  • Customer assistance & communication
  • Candidate sourcing & screening
  • Skills assessment + interview
  • Onboarding support
  • Weekly performance monitoring
Get Started
Professional

Full-Time VA

Live Chat Support
40 hours / week (Full-Time)
Rate: $10/hr
$400
per week
  • Full live chat coverage
  • High-volume chat management
  • Customer escalation handling
  • Dedicated account assistance
  • Fast-track replacement if needed
Get Started

Founders Admin Operations. Admin Support VA

Starter

Essential VA

Admin Support VA
20 hours / week
Rate: $10/hr
$200
per week
  • Email & Calendar Management
  • General administrative support
  • Candidate sourcing & pre-screening
  • Skills assessment + interview
  • Onboarding support
  • Weekly performance monitoring
Get Started
Professional

Full-Time VA

Admin Support VA
40 hours / week (Full-Time)
Rate: $10/hr
$400
per week
  • Full administrative coverage
  • Proactive email + schedule management
  • Workflow optimization
  • Dedicated account assistance
  • Fast-track replacement if needed
Get Started

Founders Project Continuity Management. Project Management Support

Starter

Essential VA

Project Management Support
20 hours / week
Rate: $10/hr
$200
per week
  • Client message handling
  • Client follow-ups & coordination
  • Timeline tracking
  • Deadline reminders & coordination
  • QA task review
  • Accuracy checking & documentation review
  • Candidate sourcing & screening
  • Onboarding support
  • Weekly performance and QA monitoring
Get Started
Professional

Full-Time VA

Project Management Support
40 hours / week (Full-Time)
Rate: $10/hr
$400
per week
  • Full QA coverage for teams or departments
  • High-volume quality review
  • Escalation handling & team coordination
  • Dedicated account assistance
  • Fast-track replacement if needed
Get Started

Founders Executive Support Operation. Executive Assistant VA

Starter

Essential VA

Executive Assistant VA
20 hours / week
Rate: $10/hr
$200
per week
  • Personal scheduling
  • Task coordination & follow-ups
  • Meeting scheduling
  • Agenda preparation & coordination
  • Candidate sourcing & screening
  • Skills assessment + interview
  • Onboarding support
  • Weekly performance & meeting coordination monitoring
Get Started
Professional

Full-Time VA

Executive Assistant VA
40 hours / week (Full-Time)
Rate: $10/hr
$400
per week
  • Full meeting coverage
  • High-volume meeting coordination
  • Escalation handling & communication support
  • Dedicated account assistance
  • Fast-track replacement if needed
Get Started

Founders Financial Operations · Accounting & Bookkeeping VA

Starter

Essential VA

Accounting & Bookkeeping VA
20 hours / week
Rate: $10/hr
$200
per week
  • Recording daily financial transactions
  • Maintaining accurate books & records
  • Chart of accounts setup & management
  • General ledger maintenance
  • Journal entry preparation
  • Creating & sending invoices to clients
  • Following up on unpaid invoices
  • Processing payments & receipts
  • Purchase order management
  • Recording & tracking bills
  • Candidate sourcing & screening
  • Onboarding support
  • Weekly performance monitoring
Get Started
Professional

Full-Time VA

Accounting & Bookkeeping VA
40 hours / week (Full-Time)
Rate: $10/hr
$400
per week
  • Everything in Standard
  • Full bookkeeping coverage
  • Profit & loss statements
  • Balance sheet maintenance
  • Catching up on backlogged books
  • Books cleanup & correction
  • Receipt & document organization
  • Cloud-based file management
  • Preparing books for accountant/CPA review
  • Year-end books preparation
  • Dedicated account assistance
  • Fast-track replacement if needed
Get Started

Founders Virtual Event Operations · Virtual Event Coordinator

Starter

Essential VA

Virtual Event Coordinator
20 hours / week
Rate: $10/hr
$200
per week
  • Event concept & theme development
  • Event timeline & schedule creation
  • Budget planning & tracking
  • Virtual platform setup (Zoom, Teams, Meet)
  • Registration page creation & management
  • Event announcement & invitations
  • RSVP tracking & management
  • Candidate sourcing & screening
  • Onboarding support
  • Weekly performance monitoring
Get Started
Professional

Full-Time VA

Virtual Event Coordinator
40 hours / week (Full-Time)
Rate: $10/hr
$400
per week
  • Everything in Standard
  • Full event coverage end-to-end
  • Post event report & summary
  • Attendee feedback & survey management
  • Event recording distribution
  • Leads & attendee data organization
  • Vendor sourcing & management
  • Hotel & travel arrangement coordination
  • Dedicated account assistance
  • Fast-track replacement if needed
Get Started
Enterprise

Your Business. Fully Operational.

Already have your systems and SOPs in place? We step in, integrate with your existing setup, and deploy a dedicated VA team built around how your business already works. Not just VAs. an entire functioning support division, managed end-to-end by El Cliente Solutions.

  • Dedicated full-time VAs across all functions
  • Seamless integration with your existing workflows
  • Cross-functional coverage: calls, chat, admin, executive
  • Weekly performance calls & fast-track replacements
  • Scalable as your business grows
Schedule Enterprise Consultation →
Most Popular Starting Point
VA Team Pod

Your Complete Operations Team

$3,200
10 Full-Time VAs Included
10 full-time VAs · fully managed · all services included

A fully anchored, dedicated team of full-time virtual assistants covering every function your business needs. customer-facing, back-office, project delivery, and executive support. all under one flat weekly investment. Fully customizable. You choose the service mix that fits your operation.

What Your 10-Person Team Covers
Inbound Call Handler
Live Chat Support VA
Admin & Calendar VA
Project Manager VA
Executive Assistant VA
Email & Inbox Manager
Virtual Event Coordinator
Data Entry & CRM VA
Custom Role of Your Choice
  • Full-time dedicated VAs. any service combination you need
  • Call handling, chat, admin, project management, executive VA
  • Built around your existing workflows and systems
  • Your team is up and running within the first week
  • 48-hour replacement guarantee. no extra charge
  • Every VA beyond your Team Pod at $7.50/hr
  • Prefer hourly? We offer that too. start small, scale when ready
  • Accounting & bookkeeping support is available but treated as an exception. not included as a standard slot in your 10-VA mix. not limited to, discuss during your discovery call.
Build My Team Pod

All plans include a free 30-minute discovery call. Custom packages available. VA Team Pod clients expand to Enterprise seamlessly. no restart, no disruption.


Client Stories

What Our Clients Say

★★★★★

"El Cliente Solutions completely transformed how we handle customer calls. Our VA is professional, warm, and feels like a genuine part of our team. We've cut our response time by 60%."

JM
James Mitchell
CEO, Apex Property Group · USA
★★★★★

"I was overwhelmed with emails and admin work. Within two weeks of partnering with El Cliente, my productivity skyrocketed. I'm actually enjoying running my business again."

JK
Jennifer K.
Service Provider · USA
★★★★★

"The level of professionalism is outstanding. My team handles everything from customer support to scheduling, and they do it better than I ever could. I can finally focus on strategy."

MT
Marcus T.
Entrepreneur · USA
★★★★★

"I was skeptical at first, but within two weeks my executive VA had completely taken over my inbox and calendar. I've reclaimed 3 hours a day. Worth every cent."

SR
Sarah Reynolds
Founder, Reynolds Consulting · Australia
★★★★★

"Hiring a full-time employee was risky. This solution gave me the flexibility I needed with the reliability I wanted. It's transformed how I operate."

DR
David R.
Consultant · Canada
★★★★★

"Customer satisfaction went up immediately. The team responds faster than I ever did, and customers love it. It's been a game-changer for my business."

LP
Lisa P.
Agency Owner · UK
★★★★★

"I didn't realize how much time I was wasting on routine tasks until it was gone. Now I have mental space to actually build my business instead of just managing it."

RC
Robert C.
Tech Startup Founder · USA
★★★★★

"The team pod model was a game-changer for us. Having a call handler, admin VA, and chat support all coordinated by El Cliente means our customer experience is seamless from every angle."

DL
David Lim
Operations Director, NovaTech · Singapore
★★★★★

"Our project timelines are finally consistent. The project management VA keeps everything on track without me having to chase anyone. Exactly what a growing startup needs."

AN
Angela N.
Startup Founder · New Zealand
Ready to Scale?

Stop Doing Everything Alone

Book your free discovery call today. In 30 minutes, we'll show you exactly how El Cliente Solutions can save you time, cut costs, and help your business grow.

Book My Free Call View Pricing
Book a Meeting

Schedule Your Free
Discovery Call

Pick a date and time that works for you. no back and forth, no waiting. Book your free 30-minute discovery call directly and we'll be there ready to talk about how El Cliente Solutions can support your business.

Available US · AU · NZ · UK · Canada Timezones
📍
Philippines · Serving Clients Worldwide
✦ Free Discovery Call
30 Minutes.
Zero Obligation.

Pick a time that works for you. we'll show you exactly how El Cliente Solutions can support your business and save you time starting this week.

Book Your Free Discovery Call
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