Legal

Privacy Policy

Last Updated: April 2026

El Cliente Solutions ("we," "us," or "our") operates the website elclientesolutions.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

Information you provide directly:

Name, email address, and company name when you book a discovery call or submit an inquiry
Communication content when you contact us via email or our booking system

Information collected automatically:

Basic usage data such as pages visited and time spent on site
Your general location (country/region) to understand where our visitors come from

We do not collect sensitive personal data such as payment card numbers, government IDs, or passwords through this website.

2. How We Use Your Information

Respond to your inquiries and schedule discovery calls
Provide and manage virtual assistant services you request
Send relevant service updates or follow-up communications
Improve our website and service offerings

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Third-Party Services

Zoho Bookings — for scheduling appointments. Zoho's privacy policy applies to data processed through their platform.
Netlify — for website hosting. Basic access logs may be maintained.
Google Analytics (if enabled) — for anonymous website traffic data.

4. Data Retention

We retain your contact information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. You may request deletion of your information at any time.

5. Your Rights

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent to communications at any time

To exercise any of these rights, contact us at support@elclientesolutions.com.

6. Cookies

Our website may use basic cookies to improve your browsing experience. You may disable cookies in your browser settings, though this may affect some functionality.

7. Children's Privacy

Our website and services are intended for business owners and professionals. We do not knowingly collect information from anyone under the age of 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

El Cliente Solutions
Email: support@elclientesolutions.com
Website: elclientesolutions.com